The program entails oncology nurse navigators following the conditions of cancer patients after they leave an RCCA office visit, and facilitate treatment if patients experience complications as a result of cancer treatment. The navigators’ role also includes connecting patients to community-based services such as transportation to and from RCCA locations, and to any other facilities and services across the continuum of their cancer care.
The program will reach approximately 2,000 Horizon customers who receive oncology care at one of RCCA’s 24 New Jersey locations. If successful, the pilot will be expanded to other oncology practices serving Horizon BCBSNJ members.
“Instead of reacting to adverse conditions that can arise between cancer treatments, such as dangerously low hemoglobin counts that trigger ER visits and hospital admissions, we’re taking a pro-active, coordinated approach to care,” said Allen Karp, senior vice president, Health Care Management at Horizon, in a written statement. “The nurse navigators’ role will be to follow the cancer patients after their treatment, serve as a resource to address their needs and conditions, and remove any barriers to accessing the care they may need.”
Terrill Jordan, RCCA’s CEO, added, “By working more collaboratively with Horizon, we are empowering our physicians and their clinical staff to follow the progress of our patients beyond the four walls of our local clinics. It allows us to coordinate your care with your other health care providers and community support.”