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Walmart U.S. eCommerce appoints SVP, customer care

By ,
Rahul Joshi.
Rahul Joshi. - ()

Walmart announced that it has appointed Rahul Joshi as its new U.S. eCommerce senior vice president, customer care, according to Marc Lore, CEO and president.

In this new role, he will lead customer care teams for both Walmart.com and Jet.com, and oversee the returns experience and fraud teams. He will report directly to Lore.

Prior to this role, Joshi was at Citibank for 25 years, most recently as the head of consumer operations in Asia.

Joshi will be based in Walmart’s Hoboken office.

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Emily Bader

Emily Bader

Emily Bader is the Web Editor and Social Media Coordinator at NJBIZ. She is a Brielle, N.J. native and a Rutgers University alum. You can contact her at emilyb@njbiz.com.

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