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Close Up: Jim Way of Continuum Health Alliance

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General manager/senior vice president, Revenue Cycle Management, Continuum Health Alliance


What you do: I am responsible for providing strategic direction, guidance and operational performance for all revenue cycle functions. I oversee all areas related to RCM, including credentialing, batch control, payment posting, accounts receivable, customer service and call centers, applications and analytics, contract management, and collections.

Old gig: Director of the health care division at Navigate, a management consulting firm focused on helping clients solve their business problems.

School ties: A bachelor’s degree in marketing with a minor in economics from Indiana University of Pennsylvania, and an MBA from Lebanon Valley College.

Family tree: Married, with three children.

Hometown: Narberth, Pennsylvania


Favorite place at the Shore: Cape May

Bruce, Bon Jovi, Whitney or Sinatra: Bruce Springsteen fan

Favorite place to chow down: The Lobster House in Cape May


What you wanted to be when you were 6: Carpenter

Celebrity you’d like to meet: George H. W. Bush

Historical figure you’d want to meet: Gandhi

Dream vacation: Italy

Your passion: My family

Something about you that your co-workers don’t know: I love to build furniture and work with wood.

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