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CARING LEADER: Amy Mansue is one of the most respected and well-rounded leaders in the Garden State ... ask anyone The Interview Issue

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Amy Mansue, CEO and president, Children's Specialized Hospital.
Amy Mansue, CEO and president, Children's Specialized Hospital. - ()

It’s a good bet that anyone in the state has worked with Amy Mansue.

She has worked in state government (serving under Gov. Jim McGreevey and Gov. Jim Florio).

She was a senior executive at a cable company, serving as vice president of Cablevision.

She helped run insurance companies in both New Jersey and New York.

It’s no wonder she currently serves as the chair of the New Jersey Chamber of Commerce board of directors

Everyone agrees, there’s nothing she can’t do.

Caring for children, however, may be what she does best.

Mansue has been the CEO and president of Children’s Specialized Hospital in Mountainside since 2003.

And she proudly boasts the hospital’s work is bigger and better than it ever has been.

“We are on track to serve 30,000 children across our 13 locations from Clifton in Passaic County to Egg Harbor Township in Atlantic County,” she said.

Children’s Specialized Hospital has a budget of $130 million, with roughly half coming from inpatient hospital and nursing homes and the other half coming from outpatient, physician and therapy services, early intervention, medical day care and case management.

“Half of our children are on Medicaid and we rely on our foundation to support our programs annually to provide $1 million a year for New Jersey children who qualify for financial assistance and are in need of our services,” she said.

More help came earlier this year, when Mansue participated on the team that completed the Robert Wood Johnson Health System and Barnabas Health merger contract.

NJBIZ talked with Mansue earlier this month.

 

AMY MANSUE

Organization: Children’s Specialized Hospital

Position: CEO and president

School ties: University of Alabama (B.S. in social welfare; M.S. in social work)

Family tree: Single

Hometown: Hightstown

Just Jersey
Favorite place at the Shore: Avon-by-the-Sea

When you brag about Jersey to people from out of state, you say: Best tomatoes ever!

Bruce, Bon Jovi, Whitney or Sinatra: Bon Jovi

Sopranos, Jersey Shore or Housewives of NJ: None

Giants, Jets, Yankees, Mets: Giants — but I’m a huge Alabama Crimson Tide fan. ROLL TIDE!

Favorite place to chow down: Kelly’s

All you
What you wanted to be when you were 6: In charge; bossy is an understatement.

Celebrity you’d like to meet: Keith Urban

Historical figure you’d want to meet: Winston Churchill

Dream vacation: South of France

Your passion: Children’s Specialized Hospital

Something about you your co-workers don’t know: I laugh out loud at ‘The Big Bang Theory.’

NJBIZ: What is the most beneficial part of merging with Barnabas? How will it help insurance reimbursements and the hospital’s operations?

Amy Mansue: Every child we treat is a ‘special case’ and requires multiple appeals to insurance companies. That will not change. As a children’s hospital, the chance to take part in a health system with 27,000 births each year is a tremendous opportunity to live our vision of creating a world where all children can reach their maximum potential.

 

NJBIZ: How important is early intervention?

AM: We know if we can identify and treat children with developmental delays before age 3, we can significantly impact their lives. By being a part of this system, it gives us a front row seat.

 

NJBIZ: What are the most-needed services or specialties of growth this year or in the past few years?

AM: While our patients represent some of the most medically fragile population, resources are scarce, as there is a national shortage of pediatric subspecialists. According to the American Academy of Pediatrics, there are roughly 28,000 pediatric specialists and over 80 million children in need of their care nationwide.

 

NJBIZ: And this comes at a time when the need for services is only growing, correct?

AM: The workforce of specialists is decreasing while the number of children in need of services is increasing at record rates; specifically children with autism, ADHD, depression, disabilities and obesity. This has led to an average wait time of three months for an appointment, with many families traveling a great distance for care.

NJBIZ: Why are you looking to expand in places like Clifton, for example?

AM: At Children’s Specialized Hospital, we pride ourselves in having the most developmental behavioral pediatricians on staff than any other hospital in the country and we are expanding our services where we know there is a need. We have an established patient population in Clifton that receives therapy; we now are able to bring specialty physicians closer to home for those families. Improving access to care is at the paramount of what we are here to do — help as many children as possible reach their fullest potential. As long as there continues to be a need, we will expand.

 

NJBIZ: Have you tested any telemedicine platforms? What are the things you are looking for in a system that would truly help?

AM: The way in which health care is delivered is evolving, and we’re thrilled have piloted two telemedicine programs. The first addresses the needs of our most medically fragile patients as they transition home — the medically complex infants that require ventilators, or feeding tubes. By sending home telemedicine technology with our patients at discharge, we are reducing readmission rates and easing families’ anxiety about being home with their very medically involved infant for most likely the first time. The family is able to interact with the physicians and clinicians that cared for their child while they were in the hospital, and our team can closely monitor the patient until they transition to their primary pediatrician.

The second pilot program is our telepsychiatry: using telemedicine to do psychology sessions with our clinicians at one site and the patient at another. The use of telemedicine is about moving information, not people. A patient from Atlantic County will not have to drive two hours to see a specialist; they can do so using telemedicine technology.

E-mail to: anjaleek@njbiz.com
On Twitter: @anjkhem

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Anjalee Khemlani

Anjalee Khemlani


Anjalee Khemlani covers health care. You can contact her at anjaleek@njbiz.com.

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