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Event Details

Bagels and Business-“Improving Customer Relationships

When

Tuesday, Nov. 26, 2013
7:00 AM - 9:00 AM

Where

Bergen Community College Technology Bldg Rm 128 400 Paramus Rd Parking Lot B Paramus, NJ 07652 Directions

Description

The Bergen Community College Division of Continuing Education Corporate and Public Sector Training

Invite You to Attend Our Free

Bagels and Business

“Improving Customer Relationships –
Effective Ways to Understand Your Customers”

Tuesday, November 26, 2013
7:00am - 8:00am Registration, Continental Breakfast, and Networking
8:00am – 9:00am Presentation Q&A

Meet Wilma A. Hurwitz, Marketing Communications Consultant

Topics Include:
• What is a customer?
• Who are your customers? (Buyers and Users of your product/service, etc.)
• Customer needs/customer wants
• Customer personalities – analytical/detail oriented, assertive/demanding, talkative, angry, passive
• Conclusion: You are always learning more about existing AND prospective customers.

Please contact Ronald E. McKnight, rmcknight@bergen.edu
Phone: 201-612-5300

Please register https:// customerrelations.eventbrite.com/

It’s Free

Sponsors

Bergen Community College, The Divison of Continuing Education Corporate and Public Sector Training

Price

This event is free to attend.

Website

Event Website: https:// customerrelations.eventbrite.com/ Online Registration Available: Yes

Industry

Small Business

Event Type

Information Session

Age Limit

18+

Contact Information

Ronald E. McKnight rmcknight@bergen.edu Phone: (201) 612-5300

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