Bagels and Business-“Improving Customer Relationships
Tuesday, Nov. 26, 2013
7:00 AM - 9:00 AM
Bergen Community College Technology Bldg Rm 128 400 Paramus Rd Parking Lot B Paramus, NJ 07652 Directions
The Bergen Community College Division of Continuing Education Corporate and Public Sector Training
Invite You to Attend Our Free
Bagels and Business
“Improving Customer Relationships –
Effective Ways to Understand Your Customers”
Tuesday, November 26, 2013
7:00am - 8:00am Registration, Continental Breakfast, and Networking
8:00am – 9:00am Presentation Q&A
Meet Wilma A. Hurwitz, Marketing Communications Consultant
• What is a customer?
• Who are your customers? (Buyers and Users of your product/service, etc.)
• Customer needs/customer wants
• Customer personalities – analytical/detail oriented, assertive/demanding, talkative, angry, passive
• Conclusion: You are always learning more about existing AND prospective customers.
Please contact Ronald E. McKnight, firstname.lastname@example.org
Please register https:// customerrelations.eventbrite.com/
Bergen Community College, The Divison of Continuing Education Corporate and Public Sector Training
This event is free to attend.
Event Website: https:// customerrelations.eventbrite.com/ Online Registration Available: Yes
Ronald E. McKnight email@example.com Phone: (201) 612-5300