Where does your company’s help
desk go when it needs help?
>>>It might turn to RightAnswers
Inc., which has developed an array of
products to assist corporate help
desks in doing their jobs more effectively
and efficiently. The company’s
products can also help computer
users solve problems on their own.
>>>“We are fundamentally changing
the way individuals work and communicate
with other departments in
a technology environment that is
also constantly changing,” says
Jeffrey Weinstein, president and chief
executive officer of RightAnswers.
>>>RightAnswers originated as a
division within a larger company,
Serviceware. It became an independent
company in 2001.
>>>In 2003, RightAnswers moved its
headquarters from the Pittsburgh
area to New Jersey, in part because
the Garden State was closer to home
for company leaders.
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“We also wanted to be in a more
vibrant region to attract talent and
enhance our exposure to investment
organizations,” Weinstein says.
>>>In 2005, the company received
$2.3 million in venture financing in
a funding round led by the NJTC
Venture Fund. Annual revenue has
grown over the last three years
from $2.3 million to $4.5 million.
>>>In addition to its Clark headquarters,
the company has regional
sales offices in Baltimore, Boston,
Chicago, Dallas, Philadelphia, San
Francisco and Washington, D.C., and
international sales offices in Canada
and England.
Visit the RightAnswer's Website |
